The main activity of Devnya Cement and Vulkan Cement related to production, distribution and marketing is aimed at continuous improvement of the quality of products and services to ensure the customers’ quality expectations.

In compliance with the Groups Policies, the companies implement Quality Management in order to prove:

• The competence of the organization to provide products with constant quality that satisfy the clients’ expectations and the regulative requirements (norms, methods, standards, technical approvals);
• Guarantee for the time limits for delivery of the products in compliance with the time periods, agreed with the clients;
• The competence of our technical and trade staff to secure the solution of any problem concerning our clients;
• The highest level of preparation and performance of our staff attained through constant training.

The Quality Engagement aims to encourage the Quality Culture and to improve the approach of all employers through the logic of the Sustainable Development.  This is being achieved through the Quality Policy and the quality goals of Devnya Cement and Vulkan Cement, which are in compliance with the activities of the Environment Policy and the Safety Policy.

We should note here that cement is a product of very high technical importance in the “construction chain”, which is being produced in compliance with very strict requirements. The Management of the company realizes the importance of these priorities and the decisions they take in the sphere of quality always follow the basic directives and goals. The entire production process in the companies is under constant surveillance and control of highly qualified staff.  The automatic control and the use of computer techniques enable the continuous interpreting of the results and the defining of the preventive actions for the maintenance of the constant quality of the products. This helps for quick identifying of possible dangers and for taking the necessary preventive actions, before the problem is able to affect the product ready for delivery.    

In compliance with EN ISO 9001:2000 „System for Quality Management”, the companies of Italcementi Group in Bulgaria strengthen the conception for Quality achieved through constant monitoring of all processes that guarantees the satisfaction of the clients and the employees and the improvement of safety and productivity.